I put technology to work in ways that are secure, measurable and tied to business goals. 

First week after enabling multi-factor authentication for every user: far more suspicious sign-in attempts were blocked than we expected.

Still the cheapest and most effective security step there is.

The most overlooked line item in SAP S/4HANA and cloud migrations: licence optimisation.

Comparing user roles with actual usage often saves more than buying new licences.

Most delays in IT projects come not from technical problems but from unclear scope.

Write down the definition of "done" in the very first meeting.